INTEGRAL PRIVACY NOTICE

CUSTOMERS

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals (hereinafter, the "LFPD") and other applicable provisions, we inform you that EDUARDO ARROYO LÓPEZ (hereinafter the "Responsible") is responsible for to collect, use and protect your personal data. Likewise, we inform you that our address to hear and receive notifications related to the processing of your personal data is the following: Blvd. El Maguey No. Ext. 2306 No. Interior. Local 1, Colonia Benito Juárez, CP 36446, San Francisco Del Rincón, Guanajuato, Mexico.

WHAT PERSONAL DATA DO WE COLLECT AND USE?

For the development of the purposes described in this Privacy Notice, the Responsible party collects the following categories of personal data:

· Identification data.

· Data of personal characteristics.

· Economic data.

The Responsible does not personally or directly collect personal data from minors and they must refrain from providing them through any means. The Controller only processes personal data of minors provided by their parents and/or guardians, with the consent of the latter in all cases, when their processing is necessary for the fulfillment of the original purposes described in this Notice. Of privacy.

Parents and/or guardians may exercise the ARCO rights at any time or revoke consent for the processing of personal data of minors that they have provided to enjoy the services or activities available at the Responsible's facilities.

DO WE PROCESS SENSITIVE PERSONAL DATA?

NO, we do not request or process sensitive personal data.

WHY DO WE PROCESS YOUR PERSONAL DATA?

1. Original and necessary purposes.

· Provide the products expressly contracted, in any of its modalities, direct acquisition at any of the facilities or on the Responsible's own platforms.

· Ensure the functionality and quality of contracted products.

· Manage the parcel delivery of contracted products.

· Provide assistance, deliver information and assist the client in contracting our products.

· To enable and facilitate access to our online services.

· To notify you of changes to our products or services.

· Invoicing of the services and products provided, as well as their judicial or extrajudicial collection.

· Compliance with applicable legislation on tax obligations or information on contracts or operations that must be reported to the competent authorities.

· Statistics and historical record of clients.

2. Additional Purposes.

Sending communications about offers and products or services provided by the Responsible.

· Satisfaction surveys.

The personal data of third parties (for example, data of relatives) that you provide to the Responsible for the fulfillment of the identified purposes, must be after having informed them about the existence and content of this Privacy Notice.

TO WHOM DO WE TRANSFER YOUR PERSONAL DATA?

The Responsible may transfer your personal data to third parties, within the national territory or abroad. The recipients of said transfers and their purpose may be:

1. Public Organizations; federal, state or municipal public administrations, regulatory entities or other competent authorities; for compliance with reporting obligations, as well as for compliance with judicial or administrative requirements issued by competent authorities.

2. Service providers, to assist the Controller in providing the services related to your purchase and, where appropriate, the additional products or services necessary or expressly requested by you.

3. Companies that provide parcel services, to send your purchase.

4. Collection companies, for the recovery of unpaid credits and their judicial or extrajudicial collection.

HOW CAN YOU EXERCISE YOUR ARCO RIGHTS?

In all legally applicable cases, you may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) through the procedures we have implemented.

The corresponding request must comply with the requirements established in current legislation, by writing to our Personal Data Department, at the address indicated in this Notice.

The request must contain and accompany the following:

a) Your name and address or other means to communicate the response to your request,

b) Documents proving your identity or, where appropriate, legal representation,

c) The clear and precise description of the ARCO Rights that you wish to exercise, and

d) Any other element or document that facilitates the location of personal data.

The person in charge will notify you of the determination adopted within a maximum period of twenty business days, counted from the date on which we received your request. If the request is appropriate, it will be made effective within fifteen business days following the date on which the Responsible communicates the response. In the event that the information provided in your request is erroneous or insufficient, or the necessary documents are not attached to prove your identity or the corresponding legal representation, the Responsible will require the correction of the deficiencies within five business days of receipt. of your request. In these cases, you will have ten business days to meet the rectification requirement. The corresponding application will be considered as not submitted if you do not respond within said term.

Alternatively, you may direct your request to the address privacidad@pookhats.com, complying with all the requirements listed above, establishing as the subject of the communication "ARCO Rights and/or Revocation of consent". The deadlines for the procedure will be the same as those mentioned in this section. The use of electronic means for the exercise of ARCO rights authorizes the Responsible to respond to the corresponding request through the same means, unless the owner himself indicates another means clearly and expressly.

You may obtain the information or personal data requested through simple copies, electronic documents in conventional formats (Word, PDF, etc.), or through any other legitimate means that guarantees and proves the effective exercise of the requested right.

You will be responsible for keeping your personal data in the possession of the Responsible updated. Therefore, you guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated, communicating any changes to the Responsible Party.

CAN YOU REVOKE THE CONSENT FOR THE USE OF YOUR DATA?

You may revoke your consent for the processing of your personal data, without retroactive effect, in all those cases in which said revocation does not imply the impossibility of fulfilling obligations derived from a current legal relationship between you and the Responsible Party.

The procedure for the revocation of consent, if applicable, will be the same as that established in the immediately preceding section for the exercise of ARCO rights.

DO YOU WANT TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA?

You may limit the use or disclosure of your personal data by directing the corresponding request to our Personal Data Department. The requirements to prove your identity, as well as the procedure to meet your request will be the same as those indicated in the section "HOW CAN YOU EXERCISE YOUR ARCO RIGHTS?".

The Controller has means and procedures to ensure the inclusion of some of your data in their own exclusion lists, when you expressly request their inclusion in them. The Responsible will grant the registered holders the corresponding registration certificate.

USE OF COOKIES

The Controller uses cookies to facilitate navigation and communication through the website www.pookhats.com. If you browse through said site and/or send information through it, the cookies used by the Controller will allow you to collect, analyze and store technical information related to your browsing habits and use of said communication channels, through said electronic means that allow the collection of this information automatically, at the very moment the user makes use of our electronic services.

For more detailed information about cookies and how you can disable them depending on your browser and operating system, we recommend visiting the site www.allaboutcookies.org. If you disable cookies, you may not be able to use certain parts of the www.pookhats.com website.

CAN THIS PRIVACY NOTICE CHANGE? HOW WILL I KNOW IF THERE ARE CHANGES?

The person in charge may modify, update, extend or in any other way change the content and scope of this Privacy Notice, at any time and under its complete discretion. In such cases, we will post such changes on the website www.pookhats.com, Section “Privacy Notices”. Changes to this Privacy Notice may also be communicated via email, when said medium has been established as a communication channel between you and the Responsible Party, during the validity of a legal relationship.

REFUSAL FOR TREATMENT

I do not wish to receive communications about offers or services provided by the Responsible.

I do not wish to participate in surveys of the Controller.

If you have access to this Comprehensive Privacy Notice through remote means or wish to communicate your refusal at any time after the delivery of your data to the Responsible Party, you may communicate your decision at any time through the means established for the exercise of your ARCO rights.

Last update:

May 11, 2020